Thanks for shopping at Shebeest.com!
If you are not entirely satisfied with your purchase, we're here to help.
Returns: You have 30 calendar days to return an item from the date your order was received.
To be eligible for a return, your item must be unused and in the same condition that you received it, all tags MUST BE ATTACHED. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. NO RETURNS OR EXCHANGES ARE ALLOWED MORE THAN 30 DAYS AFTER RECEIPT. Washed or Worn items, including those with stains, are not eligible for refund or exchange.
Refund: You may request a prepaid return label through our return portal, the label is emailed to you the next business day. Please Note: Return shipping fee will be deducted at the time of refund. Once we receive your item, we will inspect it and notify you that we have received it. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Exchange or Store Credit: You may request a prepaid return label through our return portal at no cost. The label is emailed to you immediately. Once we receive your item, we will inspect it and notify you that we have received it. If your return is approved: For EXCHANGES, we will initiate a new order and email you the new order number. For STORE CREDIT, you receive an email with a gift card code; which may be redeemed upon check out.
SHIPPING: Original shipping costs are non-refundable. If you request an EXCHANGE the new shipping charges to send the replacement item to you will be FREE. Contact Us If you have any questions on how to return your item to us at firstname.lastname@example.org. To ensure delivery of your return package please be sure to keep record of your tracking number.